Conflict....is this a topic that anyone likes to discuss? I don't know if anyone enjoys being in a conflict or talking about conflict. However, it is something we have all been a part of, and will continue to be a part of--it just part of life. Looking at conflict is an interesting thing, but I feel that if we are more aware of how to solve a problem we can do better in times of conflict. When in situations of conflict it is also important to understand your immediate reactions, and know if these reactions are helpful or hurtful to the situation. By understanding this information a person can conduct themselves better in times of conflict and therefore work toward a solution.
In my place of work I don't see conflict too often. But there are some individuals that I can think of that deal with conflict better than others. To be a good leader in my mind is to deal with conflict in a productive way. This doesn't mean that conflict resolution will be easy, or painless, but will end with a resolution that solves the problem that works for the best of the unit. A manager tells people how to resolve the problem, but a leader helps the people solve the problem. A manager yells and uses aggressive communication, a leader uses assertive communication. A leader when in conflict follows their own advice.
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